DW BUREAU / Chandigarh

Haryana Chief Secretary, Sh TVSN Prasad, has directed all Deputy Commissioners (DCs) and Additional Deputy Commissioners (ADCs) of the State to resolve all grievances related to the Parivar Pehchan Patra (PPP) by Monday. These grievances were identified during the Samadhan Shivirs, an initiative aimed at resolving public grievances on the spot.

During a video conference today, Sh Prasad reviewed the progress of the Samadhan Shivirs with the DCs and ADCs. He emphasized the positive reception of the initiative by the public and praised the efforts of the officials in promptly resolving citizens' concerns, which he highlighted as the primary duty of civil administration.

"We must meet the expectations of the people," Mr. Prasad stated, urging officials to adhere strictly to the schedule of the Samadhan Shivirs, which are held daily from 9 AM to 11 AM.

He also noted that the videography of these sessions is being conducted to ensure transparency and accountability. Additionally, a video wall will be set up in the Secretariat to monitor the activities of these grievance redressal camps across various districts and subdivisions.

In addition, Sh Prasad directed the officials to send details of grievances related to policy matters to Special Secretary Monitoring and Coordination Dr Priyanka Soni. This would enable coordination with various departments at the headquarters to ensure timely and effective resolution of these issues. Furthermore, Sh Prasad mentioned that the Chief Minister, Sh Nayab Singh , will likely to personally review the functioning of the Samadhan Shivirs on Tuesday.

The Chief Secretary's directives underscore the Haryana government's commitment to addressing public grievances efficiently and enhancing overall governance through proactive measures like the Samadhan Shivir

Principal Secretary to Chief Minister, Sh V. Umashankar, Nodal Officer of Samadhan Prakosth Sh Chandershekhar Khare, Joint Secretary, Monitoring and Coordination Cell Smt Meenaxee Raj and other senior officers were also present in the meeting.
(editor@dailyworld.in)