category Regional, chandigarh, , tags Regional, chandigarh, , DW BUREAU Chandigarh Haryana Chief Minister Manohar Lal said that Dial-112 service started with the vision to provide prompt assistance to citizens in an hour of emergency. He said that Dial-112 is proving to be very effective. it will also prove to be a significant step towards ensuring the safety of the citizens, he added. The Chief Minister was interacting with the citizens who sought help in times of emergency under the Dial-112 service through audio conferencing today. The citizens extended gratitude towards the Chief Minister and said that the Dial 112 service is highly commendable and the response time of assistance is 8 minutes or even less. Ghanshyam, a resident of Bhiwani, shared an instance when fire broke out at his farm. He immediately Dialed- 112, and a vehicle arrived at the spot along with a fire brigade to help prevent significant damages. Similarly, Ajay Kumar from Sonepat said that his house had been burglarized. He promptly dialled 112, and the police vehicle arrived in just 8 minutes. The police immediately took cognizance of the matter and also apprehended the thief. During interaction few residents informed that they have received assistance from dial 112 service within 3 minutes. A person while sharing his experience with Chief Minister said that he had called Dial-112 service, at that time the police personnel did not behave well. Taking strict cognizance of this, the Chief Minister directed that disciplinary action should be taken against the official concerned. Manohar Lal said that the Dial-112 Emergency Response System was launched on July 12, 2021 with the aim of providing immediate help to the citizens of Haryana in times of emergency. (editor dailyworld.in)