By Venkatachari Jagannathan Chennai, March 19 : Call them partners or self-employed or entrepreneurs but in a real sense, the food delivery people are workers and have to be brought under the organised network, say experts. They also said the aggregator companies should soon desist from find […]
Category: Rough ride
Online boom, or bane? Customer gripes also pile up against delivery boys
By Shekhar Singh New Delhi, March 19 : "I miss you lot, nice your beauty, wonderful behaviour," a Delhi woman received these messages on her WhatsApp from a Swiggy agent, who had delivered groceries at her doorstep in June last year. Prapthi posted a screenshot of the message on her Twitter […]
Aggregators can't wash hands off truant 'delivery partners': Legal experts
By Supriya Ramesh New Delhi, March 19 : In February this year, Delhi's Consumer Disputes Redressal Commission issued a notice to delivery company Dunzo for alleged sexual harassment by its delivery partner, who showed up drunk at a womans address at midnight and later even threatened her over Wha […]
As delivery staff stress levels reach worrying highs, food delivery apps start acting
By Rachel Thomas New Delhi, March 18 : Ajay (name changed), working as a delivery boy of a popular online-delivery platform, was rushing to deliver his order, but got stuck in peak-hour traffic and thus was late to deliver his order. He called up the customer to inform his situation. Instea […]
Customer's dog mauls delivery boy to death, case settled for Rs 5 lakh
By Mohammed Shafeeq Hyderabad, March 18 : When he pressed the doorbell of an apartment, Mohammed Rizwan was hoping to successfully complete another food delivery but he was unaware of the lurking danger. As soon as the bell rang, a ferocious pet dog of the house owner came charging at him. F […]
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